Muskoka Language International Inc. ("MLI"), in addition to its commitment to provide a stimulating and safe learning environment
for students of all nationalities, is also committed to protecting, in accordance with applicable legislation, the accuracy, security and
which outlines how we manage your personal information and safeguard your privacy.
BY SUBMITTING PERSONAL INFORMATION TO MLI OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT WE
AND AS PERMITTED OR REQUIRED BY LAW. In most circumstances, you may refuse or withdraw your consent to certain of the
identified purposes at any time by contacting the MLI Chief Privacy Officer, however, if you do so, we may not be able to provide
you or continue to provide you with certain programmes, services or information which may be of value to you. If you provide MLI or
our service providers and agents with personal information of another individual, you represent that you have all necessary authority
and/or have obtained all necessary consents from such person to enable us to collect, use and disclose such personal information
What Personal Information do we collect?
Canadian privacy legislation defines "personal information" broadly as information about an identifiable individual or as information
that allows an individual to be identified, but does not include the name, title or business address or telephone number of an
employee of an organization. For the purposes of this policy, "Personal Information" means information about an identifiable
individual as defined from time to time in applicable federal and provincial privacy legislation.
For example, your Personal Information includes information that relates to your educational history, academic transcripts, personal
profiles, gender, ethnic origin, nationality, languages spoken, information contained in your application for our programmes or your
study permit or visa, an unlisted address or phone number, an identifying number, among others. However, some Personal
Information that is otherwise publicly available in not protected by applicable privacy laws.
Why do we collect your Personal Information?
In general, MLI collects, uses and discloses Personal Information about our students in order to provide our students with the
various adult and youth educational programmes, language learning, tutoring, summer camps and tours we have developed and
operate. MLI does not sell Personal Information to any third parties.
More specifically, we collect, use and disclose Personal Information for the following purposes:
to assist you with your application for any of our programmes, including obtaining the necessary legal guardianship, study permits,
immigration and Visa approvals;
- to evaluate you for placement in, and assist with registration and enrolment with MLI affiliated public and private high
schools in Canada;
- to develop, enhance, market, sell, administer or otherwise provide MLI's services;
- to distribute our newsletters, information and other materials to individuals on our mail and e-mail lists;
- as permitted by, and to comply with, any legal or regulatory requirements or provisions; and for any other purpose to
which you consent.
To whom do we disclose your Personal Information?
From time to time, MLI may disclose your Personal Information to:
- schools and school administrators, consulates and government agencies, agents, residential providers and homestay
- families, and service providers, including organizations or individuals retained by MLI to perform functions on its behalf;
- a person who, in the reasonable judgment of MLI, is providing or seeking the information as your agent; or
- any third party or parties, where you consent to such disclosure or where disclosure is required or permitted by law.
Where do we store your Personal Information?
Your Personal Information is stored in secured locations and on servers controlled by MLI, located either at our offices or at the
offices of our service providers.
How may you obtain access to your Personal Information?
Upon your written request, subject to certain exceptions, MLI will inform you of the existence, use and disclosure of your Personal
Information and will give you access to that information. You may inform MLI in writing of any changes requiring to be made with
your personal information. Once informed by you, MLI will make all reasonable efforts to update, correct and remove any outdated
or incorrect information. Access and correction requests should be sent to our Chief Privacy Officer, using the contact information
How do we protect your Personal Information?
To help protect the confidentiality of your Personal Information, MLI employs administrative and technological safeguards
appropriate to the sensitivity of your Personal Information. For instance, we operate secure data networks protected by industry
standard firewall and password protection systems.
We ensure our employees, staff and agents that have access to your personal information use it in accordance with the principles
make sure that all personal information is kept secure.
Retention of Personal Information
We retain personal information in our records for as long as necessary to fulfill the intended purposes or a legal or business
Privacy and our Website
In order to provide our website visitors with information, visitors may voluntarily submit Personal Information to us for purposes such
as asking a question or obtaining information. You should be aware that e-mail is not a 100% secure medium, and you should be
aware of this when contacting us to send personal or confidential information.
computer. However, MLI's web servers will automatically collect IP addresses and we may view our web server IP log from time to
time to prevent fraudulent acts and possible network attacks.
The only personal information MLI collects via the website is the information voluntarily supplied by you if you contact MLI via the
post such changes on our website and make such revised policy and changes available upon request to the MLI Chief Privacy
For information on MLI's privacy practices, please contact its Chief Privacy Officer at:
Chief Privacy Officer
439 University Avenue, Suite 2110